Legal and compliance

Security Policy

Security practices and responsibilities for DOBIEN WEB software, hosting and support services.

Last updated: 27 June 2026

Company: DOBIEN WEB
Business address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@dobien.uk

1. Security approach

DOBIEN WEB applies reasonable technical and organisational measures to protect websites, hosting environments and client systems within the agreed service scope.

2. Common controls

  • SSL configuration where supported by the hosting environment.
  • Controlled access to admin panels and hosting systems.
  • Routine updates and maintenance according to the selected support plan.
  • Backup review where backups are included in the service plan.
  • Basic monitoring and incident response routing for managed services.

3. Payment data

DOBIEN WEB does not ask clients to send card numbers, CVV codes or sensitive payment credentials by email. Payment processing should be handled through approved payment providers and secure payment pages.