Legal and compliance

Payment Policy

Billing, payment, recurring service and dispute information for DOBIEN WEB.

Last updated: 27 June 2026

Company: DOBIEN WEB
Business address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@dobien.uk

1. Payment terms

Payment terms are confirmed in the applicable proposal, invoice or written agreement. DOBIEN WEB may require deposits, milestone payments, monthly payments or upfront payment depending on the service.

2. Accepted payment methods

Available payment methods may vary by invoice and client location. Payment instructions are provided on the invoice or in written communication. Clients should not send sensitive card data by email.

3. Recurring services and disputes

Hosting, maintenance and support services may renew monthly or according to the agreed billing cycle. Clients should contact info@dobien.uk before opening a payment dispute so DOBIEN WEB can review the issue and available resolution.